GENERAL PROVISIONS
These conditions are valid exclusively between the company AGRICOLA CULCASI, with registered office in via Garibaldi 92 Nubia – 91027 Paceco (TP) Italy, REA TP-194857, VAT number 02758740811, and any person making online purchases on the website www.agliodinubia.it, hereinafter referred to as the ''CUSTOMER''. These conditions may be subject to changes, and the date of their publication on the site is equivalent to the date they enter into force.
These conditions govern purchases made on the site www.agliodinubia.it, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014 and Legislative Decree 70/2003 regarding electronic commerce.
ARTICLE 1 - Object of the contract
With these general conditions of sale, AGRICOLA CULCASI sells and the CUSTOMER purchases at a distance the tangible movable goods indicated and offered for sale on the site www.agliodinubia.it.
The contract is concluded exclusively through the internet, through the CUSTOMER's access to the address www.agliodinubia.it and the completion of a purchase order according to the procedure provided by the site itself.
The customer undertakes to review these general conditions of sale, particularly the pre-contractual information provided by AGRICOLA CULCASI, before proceeding with the confirmation of their order, and to accept them by checking the indicated box.
ARTICLE 2 - Pre-contractual information for the consumer - art. 49 of Legislative Decree 206/2005
Before concluding the purchase contract, the CUSTOMER reviews the characteristics of the goods illustrated in the individual product sheets at the time of choice by the CUSTOMER.
Before validating the order with "payment obligation", the CUSTOMER is informed regarding:
- total price of the goods including taxes, with details of shipping costs and any other costs;
- payment methods;
- information that the CUSTOMER must bear the cost of returning the goods in case of withdrawal;
- existence of the legal guarantee of conformity for the purchased goods;
- after-sales assistance conditions and commercial guarantees provided by AGRICOLA CULCASI.
The CUSTOMER can at any time, and in any case before the conclusion of the contract, become aware of information related to AGRICOLA CULCASI, such as the geographical address, telephone number, and email address, which are also reported below:
AGRICOLA CULCASI, with registered office in via Garibaldi 92 Nubia – 91027 Paceco (TP) Italy, Tel. 3495219261 – info@agliodinubia.it – cgservice2020@pec.it
ARTICLE 3 - Conclusion and effectiveness of the contract
The sales contract is considered concluded with the sending of an order confirmation email by AGRICOLA CULCASI to the CUSTOMER. The email contains the CUSTOMER's data and the order number, the price of the purchased goods, shipping costs, and the delivery address to which the goods will be sent.
The CUSTOMER undertakes to verify the correctness of the personal data contained in the aforementioned email and to promptly communicate any corrections/modifications to be made to AGRICOLA CULCASI.
AGRICOLA CULCASI undertakes to describe and present the items sold on the site in the best possible way. Nevertheless, some errors, inaccuracies, or small differences between the product depicted on the site and the real product may appear. Furthermore, the photographs of the products presented on www.agliodinubia.it do not constitute a contractual element, as they are to be considered only representative and susceptible to variations in packaging.
AGRICOLA CULCASI undertakes to deliver the goods within 30 days starting from the sending of the order confirmation email by AGRICOLA CULCASI to the CUSTOMER.
ARTICLE 4 - Product availability
Product availability refers to the actual availability at the time the CUSTOMER places the order. This availability must however be considered purely indicative because:
- products could be sold to other CUSTOMERS before the order confirmation, due to the simultaneous presence of multiple users on the site,
- an IT anomaly could occur, making a product available for purchase that in reality is not.
Even following the sending of the order confirmation email by AGRICOLA CULCASI, cases of partial or total unavailability of the goods may occur. In this event, the order will be automatically corrected with the elimination of the unavailable product or products, and the CUSTOMER will be immediately informed via email; with this email, the customer will also be informed of the methods and timing for the refund of any sums paid.
ARTICLE 5 - Payment methods
Any payment by the CUSTOMER can only be made by bank transfer or PAYPAL payment method.
In the case of payment by bank transfer, the actual confirmation of the order will only take place when the amount is received in AGRICOLA CULCASI's bank account; the CUSTOMER will be notified, and the order prepared and ready for shipment.
In the case of payment via Paypal, the actual charge will occur at the time AGRICOLA CULCASI sends the order confirmation email.
Communications related to payment and the data communicated by the CUSTOMER when it is made take place on special protected lines.
ARTICLE 6 - Prices
All sales prices of the products indicated on the site www.agliodinubia.it are expressed in Euro and include VAT.
Shipping costs are not included in the purchase price but are indicated and calculated at the conclusion of the purchase process before payment is made.
The CUSTOMER accepts the right of AGRICOLA CULCASI to modify its prices at any time; however, the goods will be invoiced based on the prices indicated on the site at the time the order is created and indicated in the confirmation email sent by AGRICOLA CULCASI to the CUSTOMER.
In the event of an IT, manual, technical, or any other type of error that results in a substantial change, not foreseen by AGRICOLA CULCASI, in the public sale price, making it exorbitant or clearly derisory, the purchase order will be considered invalid and cancelled, and the amount paid by the CUSTOMER will be refunded within 14 days from the day of cancellation.
ARTICLE 7 - Right of withdrawal
The CUSTOMER has the right to withdraw from the purchase without any penalty within 7 days from the date of receipt of the products.
The CUSTOMER who intends to exercise the right of withdrawal must communicate it to AGRICOLA CULCASI through an explicit declaration, which can be sent by registered mail with return receipt, or by sending an email to info@agliodinubia.it or via PEC to cgservice2020@pec.it.
In case of exercise of the right of withdrawal, the CUSTOMER is required to return the goods at their own care and expense within 7 days from the day they communicated their desire to withdraw from the contract to AGRICOLA CULCASI, pursuant to art. 57 of Legislative Decree 206/2005.
The goods must be sent back to AGRICOLA CULCASI, via Garibaldi 92 Nubia – 91027 Paceco (TP) Italy. The goods must be returned intact, in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment) and complete with the attached tax documentation. Subject to the right to verify compliance with the above, AGRICOLA CULCASI will refund the amount of the products subject to withdrawal within a maximum period of 14 days.
As provided by art. 56 paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, AGRICOLA CULCASI may suspend the refund until receipt of the goods or until the CUSTOMER demonstrates that they have sent the goods back to AGRICOLA CULCASI.
AGRICOLA CULCASI will perform the refund by bank transfer to the CUSTOMER, who must provide their IBAN code and relevant details to AGRICOLA CULCASI by email or PEC to the following addresses: info@agliodinubia.it - cgservice2020@pec.it.
ARTICLE 8 - Legal guarantee of conformity
In case of receipt of products damaged due to transport, the CUSTOMER has the right to replacement of the product at no cost. If the defect is already evident (external appearance of the package e.g.: greasy/wet package) during product delivery, the CUSTOMER must accept the good with "Reserve of Control". As soon as the package is opened, the CUSTOMER must immediately take photos of the damaged products and send the photographic evidence to the following addresses: info@agliodinubia.it - cgservice2020@pec.it.
AGRICOLA CULCASI, in case of proven damage, will arrange for any collection of the product at its own expense, compatibly with the CUSTOMER's availability.
ARTICLE 9 - Shipping costs table
The amount of shipping costs is defined based on the total weight of the order. Shipping costs have the following price assignment scheme based on the aforementioned criteria:
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Up to 2 kg. € 7.50 VAT incl.
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From 2 to 5 kg. € 8.50 VAT incl.
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From 5 to 10 kg. € 11.50 VAT incl.
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From 10 to 20 kg. € 14.50 VAT incl.
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From 20 to 30 kg. € 19.00 VAT incl.
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From 30 to 50 kg. € 24.00 VAT incl.
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From 50 to 70 kg. € 32.00 VAT incl.
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From 70 to 100 kg. € 34.50 VAT incl.
The amount of shipping costs may vary in subsequent periods in the event of new agreements with the shipping company or specific business needs.
ARTICLE 10 - Delivery methods
AGRICOLA CULCASI will only accept orders to be delivered within the Italian territory. Products will be delivered via express courier to the address indicated by the CUSTOMER at the time of the order no later than 30 days from the date the CUSTOMER receives the order confirmation email sent by AGRICOLA CULCASI. Our couriers do not deliver on Saturdays, Sundays, or during national holidays.
For every order placed on the site info@agliodinubia.it, AGRICOLA CULCASI issues an invoice for the shipped goods. The invoice will contain the information provided by the CUSTOMER during the purchase process. After the invoice has been issued, it will not be possible to make any changes to the data indicated therein.
ARTICLE 11 - Liability
AGRICOLA CULCASI assumes no responsibility for disruptions attributable to force majeure or accidental events, even if resulting from malfunctions and disruptions of the internet, in the event it is unable to execute the order within the times provided by the contract.
ARTICLE 12 - Access to the site
The CUSTOMER has the right to access the site for consultation and making purchases. No other use, particularly commercial, of the site or its content is permitted. The integrity of the elements of this site, whether audio or visual, and the related technology used remain the property of AGRICOLA CULCASI and are protected by intellectual property rights.
ARTICLE 13 - Cookies
The website www.agliodinubia.it uses ''cookies''. Cookies are electronic files that record information regarding the CUSTOMER's navigation on the site (pages consulted, date and time of consultation, etc.) and that allow AGRICOLA CULCASI to offer a personalized service to its customers.
AGRICOLA CULCASI informs the Customer of the possibility of deactivating the creation of such files by accessing their Internet configuration menu. It is understood that this will prevent the Customer from proceeding with the online purchase.
ARTICLE 14 - Entirety
These General Conditions of Sale are composed of the totality of the clauses that make them up. If one or more provisions of these General Conditions of Sale is considered invalid or declared such under the law, regulation, or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.
ARTICLE 15 - Applicable law and Jurisdiction
These General Conditions of Sale are subject to Italian law, while the competent court in case of dispute is the court of Trapani. For any dispute, the CUSTOMER can contact us at the following coordinates: Tel. 3495219261 – info@agliodinubia.it – cgservice2020@pec.it
